RepFlow texts and emails your customers after every job, follows up automatically, and turns happy customers into public 5-star reviews — while unhappy ones reach you privately first.
No training, no onboarding calls, no 40-page manual. If you can send a text, you can use RepFlow.
Type a name and number after each job — or import your whole customer list at once from a CSV.
A friendly text or email goes out automatically with one tap. If they don't respond, a polite reminder follows in 3 days. You never chase anyone.
Happy customers land on your Google review page. Unhappy ones reach you privately first, so you can fix the problem before it goes public.
We stripped out the bloat, the contracts, and the sales calls — and kept everything that actually gets you reviews.
SMS gets a 98% open rate. Send requests by text, email, or both — personalized with your customer's name and your branding.
Most reviews come from the reminder, not the first ask. RepFlow nudges politely once, then stops. Set it and forget it.
Customers rate their experience first. Unhappy customers are invited to tell you privately — you hear about problems before Google does.
Replying to reviews boosts your local SEO. RepFlow drafts a warm, human reply to any review in one click.
Print your QR code on invoices, fridge magnets, or truck decals. Customers scan and review on the spot, while you're still in the driveway.
Embed your best reviews on your website with one line of code. Fresh social proof, updated automatically.
The big platforms are built for 50-location franchises — and priced like it. You're paying for call centers and features you'll never open.
| RepFlow | Podium | Birdeye | NiceJob | |
|---|---|---|---|---|
| Starting price | $29/mo | $399/mo | $299/mo | $75/mo |
| Contract required | Never | 12 months | 12 months | No |
| Setup time | 5 minutes | Sales call + onboarding | Sales call + onboarding | ~1 hour |
| Text review requests | ✓ | ✓ | ✓ | ✓ |
| Automatic follow-ups | ✓ | ✓ | ✓ | ✓ |
| AI reply drafting | ✓ | ✓ | ✓ | ✗ |
| Private feedback funnel | ✓ | ✗ | ✓ | ✗ |
| Cancel online in 1 click | ✓ | ✗ | ✗ | ✓ |
Competitor pricing from public pricing pages and verified reviews, June 2026. We keep this honest — tell us if something changed.
One extra job per month pays for RepFlow many times over. Every plan starts with a 14-day free trial — no card required.
Yes — because the #1 reason customers don't leave reviews is that nobody asked, and the #2 reason is they forgot. RepFlow fixes both: it asks every customer at the right moment and follows up once automatically. Businesses that systematically request reviews typically see 3–10x more reviews than those that wait for them to happen.
RepFlow asks every customer how their experience went and always makes the public review option available, which keeps you compliant with Google's review policies. The difference is that unhappy customers are also offered a direct, private line to you — and most prefer it. You fix the issue; they often update their opinion.
Podium and Birdeye sell to franchises with dozens of locations, so you're paying for their sales teams, call centers, and enterprise features. RepFlow does the one thing that matters — getting reviews — without the overhead. No sales calls, no onboarding fees, no contracts.
If you can send a text message, you can use RepFlow. Setup takes about 5 minutes: paste your Google review link, add a customer, hit send.
Pick a plan ($29 or $59/month) to keep going. No contract, cancel online anytime in one click. If you cancel, you keep access until the end of your billing period.
Yes — paste or upload a CSV with names, emails, and phone numbers and they're all in. You can send your first batch of review requests the same day. (We recommend requesting from recent customers only — they're most likely to respond.)
Make sure they like what they see. Free for 14 days — first reviews usually within 48 hours.
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